1. Acceptance of the terms

By purchasing any service offered by Social Spritz (SOCIAL SPRITZ LTD, hereinafter “Social Spritz”), the Client declares that they have read, understood and fully accepted these Terms and Conditions of Sale, without reservation. Acceptance of these terms is automatic and binding upon completion of the purchase, whatever the means used (website, payment link, direct payment or any other digital method).

2. Scope of the service

Social Spritz provides digital marketing, social media management, strategic consultancy, content production and related services, as described in detail on the sales page for the service purchased. The Client acknowledges and accepts that:

• The content of the service is what is explicitly stated on the sales page.

• Any service not expressly mentioned is not included.

• Every service is tailored to the information provided by the Client.

   

3. How the service is delivered

The service purchased is delivered exclusively in digital form and is sent and/or activated by email, through online platforms or through digital tools indicated by Social Spritz. Delivery takes place within the technical time required to activate and carry out the service. The Client accepts that sending by email or WhatsApp message, or digital activation, constitutes to all intents and purposes proof that the service has been delivered.

4. Client obligations

The Client undertakes to provide correct, complete and truthful information , to cooperate actively so that the service can be carried out properly, to respect response times and to pay on time. Any delay or failure to perform caused by incomplete, incorrect or missing information cannot be attributed to Social Spritz.

5. Nature of the service and results

The Client acknowledges and accepts that:

• Marketing and communication services do not guarantee certain, automatic or predetermined results.

• Every result depends on many external factors (market, sector, budget, competition, the Client’s cooperation, third-party platforms).

• Social Spritz does not guarantee any specific increase in turnover, sales or visibility, but undertakes to provide the service professionally and competently.

   

6. Refund policy and right to cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Client expressly accepts that:

• As these are digital and bespoke services, the right to cancel no longer applies once delivery of the service has begun.

• No full or partial refund may be requested after work has started or material has been sent.

• By purchasing, the Client expressly waives any refund claim or dispute over the sums paid, except where the law provides otherwise and cannot be excluded.

   

7. Payments

All prices shown are in pounds sterling , VAT included (unless stated otherwise) and are payable in full in the manner set out on the sales page. If the Client does not use the service, this does not give rise to any refund.

8. Limitation of liability

Social Spritz cannot be held liable for direct or indirect loss arising from use of the service , for results below the Client’s expectations or for interruptions caused by third-party platforms (e.g. social networks, Google, advertising tools). In any event, the liability of Social Spritz shall never exceed the amount actually paid by the Client for the service purchased. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

9. Intellectual property

All materials, content, strategies and documents supplied by Social Spritz remain the intellectual property of Social Spritz, unless agreed otherwise in writing. Any unauthorised reproduction, distribution or use is prohibited.

10. Changes to these terms

Social Spritz reserves the right to amend these Terms and Conditions at any time. The conditions that apply are those in force at the time of purchase.

11. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute.

12. Renewal

Unless the Client expressly states that they do not wish to renew before the end of the service purchased, renewal is automatic. If the renewal is not paid for, Social Spritz may stop work immediately. If payment is late, and unless the Client has expressly stated that they wish to stop early, the Client is bound to pay for the whole of the current month.